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Feature

Patient Access & Booking

Your diary fills while you dispense

Online booking that works inside your own rules. Patients choose the service, pick a slot, and pay before they arrive. No phone calls, no counter queue, no diary on a clipboard.

Patient Access & Booking

Key Benefits

Why Patient Access & Booking

No phone, no queue

Patients book and pay online, any time. Nobody rings, nobody waits at the counter, and nothing is taken on the day.

Fewer no-shows

Automated SMS and email reminders sent before every appointment. Payment at booking means patients show up.

Walk-ins handled too

Scheduled and walk-in patients managed side by side with queue management and estimated wait times.

Features

Everything included

Smart Booking

Intelligent booking system that matches patients to available slots, practitioners, and services automatically.

Calendar Management

Visual calendar for all practitioners with day, week, and month views plus drag-and-drop rescheduling.

SMS Reminders

Automated SMS reminders sent 24 hours and 1 hour before appointments, reducing no-shows significantly.

Patient Portal

Self-service portal where patients book, reschedule, complete pre-screening, and view consultation history.

Walk-in Support

Handle walk-in patients alongside scheduled appointments with queue management and estimated wait times.

Multi-practitioner Scheduling

Schedule across multiple practitioners with role-based availability, location filtering, and service-type matching.

Online Registration

New patients register online with digital forms covering demographics, medical history, allergies, and consent, all captured before they arrive.

Payment at Booking

Collect payment at the time of booking, integrated with your Stripe account for seamless checkout settled directly to you.

Service Selection

Patients choose from your published service menu, and each service has its own duration, price, and clinical workflow.

Availability Management

Set recurring availability patterns, block out holidays, and adjust capacity per service type.

Location Booking

Multi-location support so patients book at a specific branch with location-aware availability and practitioner assignment.

Appointment Management

View, reschedule, cancel, and annotate appointments from a central dashboard with full audit trail.

How it works

How patient access & booking works in RxSure

Patient picks a service and slot

Your published service menu with availability, pricing, and practitioner, chosen and paid online in under a minute.

Reminders sent automatically

SMS and email confirmations at booking, then reminders 24 hours and 1 hour before the appointment.

They arrive, you start

Registration, payment, and pre-screening done. The patient walks in and you go straight to the consultation.

Book a Demo

Ready to see it in action?

Twenty minutes on a call will tell you whether RxSure fits your pharmacy.

Book a Demo